- Open all year round
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This site was funded with help from the ERDF (REACT-EU), as part of the European Union's response to the COVID-19 pandemic. Europe is committed to Reunion.
Users of the site are informed www.plongeepei.fr/ the identity of the various stakeholders in the context of its implementation and monitoring:
Owners : Pei Diving, Siret n°83878603600015
Publication managers : David Paris
Creation of the site by: Maxime Gourmelen – maxgourmelen.com
Host : O2Switch, 222-224 Boulevard Gustave Flaubert 63000 Clermont-Ferrand
Plongée Pei, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data.
We need to collect some of your data in order to be able to provide our services. If a customer does not wish to communicate this data to us, Plongée Pei will not be able to perform its services.
Plongée Pei has a duty to ensure the security and confidentiality of its Customers' personal data. Customers' personal data may be transmitted to Plongée Pei service providers and partners in the event that their intervention is necessary in the processing and management of orders:
Conservation of your data
Customer data will not be kept beyond the period necessary for the purposes for which it was collected, in accordance with applicable regulations and laws. In this regard, data used for prospecting purposes may be kept for a maximum period of 3 years from the closure of the user's account or the last contact of the prospect concerned. User data is deleted when retention periods expire. However, the data may be archived beyond the periods provided for the purposes of research, detection, and prosecution of criminal offenses with the sole aim of allowing, as necessary, the provision of these data to the judicial authority.
Clause No. 1: Purpose and scope
These general conditions of sale (CGV) constitute the basis of commercial negotiations and are systematically sent or given to each buyer to enable them to place an order.
The general conditions of sale described below detail the rights and obligations of Plongée Péï and its client in the context of the sale of the center's services.
Any acceptance of the quote/purchase order including the clause “I acknowledge having read and accept the attached general conditions of sale” implies the buyer’s unreserved acceptance of these general conditions of sale.
Clause No. 2: Price
The prices of the services sold are those in effect on the day the order is taken. They are denominated in euros and calculated including tax.
Plongée Péï grants itself the right to modify its prices at any time. However, it undertakes to invoice the services reserved at the prices indicated when the order is registered.
Clause No. 3: Payment terms
Payment for orders is made:
either by bank card;
or by transfer.
Clause No. 6: Cancellations
At any time Plongée Péï reserves the right to cancel the ordered service, mainly due to bad weather exposing the safety of the participants. A later date is then proposed. If no replacement date is possible for the client or for the diving center, the full refund of the order is then made.
Booked and paid services can be cancelled at any time by the customer 72 hours before the appointment time of the activity. After this period, no refund will be granted. A flat-rate cancellation fee of €5 as well as the fees related to the booking platform are then charged.
Clause No. 7: DISPUTE – CONSUMER MEDIATION
In the event of a dispute between the Client and the company, they will endeavor to resolve it amicably (the Client will send a written complaint to the professional or, where applicable, to the professional's Customer Relations Department).
In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the meaning of article L.133-4 of the Consumer Code has the possibility of contact, free of charge, if a disagreement persists, the competent mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of Article L.615-1 of the Consumer Code, to know :
The Professional Mediation Company
www.mediateur-consommation-
24 rue Albert de Mun – 33000 Bordeaux
Otherwise, the dispute will be referred to the competent court.
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
Failing an amicable resolution, the dispute will be brought before the Commercial Court of St Pierre.
Done in St Leu, 01/01/2020
Paris David
